To order a product using your Mojo Gift card, simply log in to your account, browse the available products, and select the one you want. Complete the reservation form, and we’ll handle the rest, including confirming the order with the supplier.

Yes, unless otherwise mentioned in the experience. If taxes and/or other costs need to be paid, we will inform you and wait for your approval before we make the purchase at our supplier.

Shipping times depend on the supplier and the specific product you’ve ordered. After we receive your reservation form, we’ll provide you with the estimated delivery time based on the supplier’s schedule.

Warranty coverage varies depending on the supplier. Please check the specific product details or contact our support team for information regarding the warranty for your purchased item.

Yes, you can ship your order to another address. Simply leave a note in the contact form when placing your order, and we will arrange the shipment to the specified address.

If your order arrives damaged or is incorrect, please contact our support team immediately. We will work with the supplier to resolve the issue and ensure you receive the correct product in perfect condition.

The ability to return and exchange a product for an experience depends on the supplier’s policy. Please contact our reservations team, and we will work with you to find a suitable solution.